Human relations

All necessary reference material required to prepare for this course such as recommended reference books and other study material will be available in your student's area. To complete the program you will be required to pass an online exam for all following topics covered in this course.

Topics Covered in This Course:

In Section 1 of this course you will cover these topics:

Human relations: a background

Self-esteem in human relations

Self-awareness and self-disclosure

Attitudes

In Section 2 of this course you will cover these topics:

Personal and organization values

Motivation: increasing productivity

Communication and human relations

People, groups, and their leaders

In Section 3 of this exam you will be evaluated on below listed topics:

Teams in quality organizations

Transactions and relationships

Individual and organizational change

Creativity and human relations

In Section 4 of this course you will cover these topics:

Conflict management

Stress and stress management

Winning and keeping your customers

Human relations in a world of diversity

In Section 5 of this course you will cover these topics:

Business ethics and social responsibility

Maintaining workplace health

Human relations and your future success

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